ATM Management

ATM Management

Backed by 10+ years domain of experience, Orient offers  integrated ATM Facilities management services platform, including specially designed and preventive maintenance programs for House Keeping, Security, Electrical, as well as Carpentry services. Our programs are designed to maximize facility value while minimizing the customer investment.

With well-defined standard operating procedures and trained Facility & Security management staff, Orient offers the following services to meet your requirements.

OUR SERVICES


ATM SITE / PREMISE IDENTIFICATION

Our team walks on the street and finds sites closest to your requirement. The ATM Site identification team identify the suitable sites‚ perform feasibility study, conduct due diligence and negotiate to fulfill all your needs to ensure optimal result.

DUE DILIGENCE

  • We ensure that the premise is located at a strategic place in a prominent business/residential locality and preferably on the main road.
  • We ensure that the premises are ready for occupation with all the necessary approvals duly obtained including the approval from Municipal Authorities for occupation and commercial use of the premises.
  • The owners have a clear title to the property and should be in possession of it.
  • If you have a space which you think would match our requirements for setting up an ATM, then
    please Contact Us.

HOUSEKEEPING SERVICES

Our Housekeeping services are rendered by expert professionals who have years of experience in this domain.These services are widely appreciated for its reliability and client-centric approach in the market. Moreover, clients can avail these services from us at nominal prices.

THESE INCLUDES BUT NOT LIMITED TO

  • Dusting of Ceiling, Walls & furniture, Poster frames, AC Vents, Writing Ledge, ATM Machine
  • Removing cobwebs
  • Vacuuming premises
  • Glass Door Cleaning
  • Garbage Disposal
  • Deodorizing of the ATM site
  • Pest eradication
  • Floral arrangements and green cleaning

TOTAL INFRASTRUCTURE SERVICES

Orient Services have vast experience in on site structural, alteration and repair work needed to accommodate ATM machines. We have built up the knowledge and experience from 1000s of installations in nationwide locations. All our products are backed by our commitment to quality and state-of-the-art technology. We implement new creative design according to your requirement, ensuring exceptional quality and budget-friendly pricing.

ATM ATTENDANT / CARETAKER SERVICES

Our attendants are highly trained and offer complete safety to the ATM section with lenient behavior to all one and all. The caretakers/attendants are regularly present in the ATM’s and help prevent any susceptible movements.

SERVICE FEATURES

  • No Hiring without Police verification
  • Literate to handle courier inbound / outbound
  • Acts as point of contact for all ATM maintenance related updates
  • Age limit below 50yrs
  • EPF & ESIC compliant
  • Create value addition by ensuring timely action in any unforeseen situation

SECURITY SERVICES / GUARDING SERVICE

Our security personnel are instrumental in offering security to ATM’s. They are capable of handling the emergency situations in the most appropriate manner. They are also provided with Self-defense and other physical fitness training & Special training to perform efficiently in emergency situations.

PAYMENT OF UTILITY BILLS

Payment of ATM electricity bills may be a hassle for you. At Orient, we offer to pay our customers utility bills on time to avoid any disconnection & penalty, at a very minimal service charge.

SERVICE FEATURES

  • Dedicated supervisor acting as a single point of contact for Electricity bill payment
  • E-Bill tracker shared with the clients on daily basis
  • Bills are paid online

ATM RELOCATION SERVICES

We render ATM Relocation Services at cost effective prices. Owing to our prompt execution and optimum relocation effectiveness, the rendered relocation services are highly demanded.  

SERVICE FEATURES

  • Cost effective
  • Timely & systematic execution

WHAT MAKES US DIFFERENT


  • m-Audit is a mobile based field management tool that allows us to have complete control over field force and processes.
  • Faster and accurate reporting of issues from sites ensures better and cleaner sites across the ATM channel network.
  • Central view with quick photographs upload of the entire sites helps better tracking of assets at the Sites.
    Unique report id for each visit.
  • No Paper Audits.
  • Customer care – We are at your assistance seven days a week, round the clock.
    24 x 7 Phone service.
  • SPOC – Single point of contact management for every client, no matter where they are located globally or locally, will have one dedicated management team, i.e. one distinct point of contact.
  • Weekly review meeting with client.
  • Monthly Customer Satisfaction report – Customer Satisfaction Report help us measure contentment, identify unhappy customers and improve services.
  • Live monitoring of visits centrally – Real time tracking of supervisors site visit through M-Audit Console.